A non refundable £50 deposit is required to confirm all bookings.
	Payment for JUNIOR COURSES are due in full ONE WEEK prior to the course.  Payment for ADULT COURSES are due FRIDAY prior tothe course.
	If you are unable to attend a course please contact the Centre as soon as possible and we will try to reschedule your booking to a mutually convenient time and date.  Deposits and course fees are transferable in the majority of situations.  Please be aware that should you provide less than 24hrs notice of either cancellation or course date changes you will be required to pay an additional £25 administrative fee at the time of booking.
	Failure to attend a course without notification will result in the course fee being forfeited, however, should you wish to re-book, the course fee is transferable.  In this circumstance you will incur an additional £25 administrative fee at the time of booking.
	Should circumstances / weather make teaching impossible then mutually suitable dates will be arranged, refund cannot be given in these situations.
	Refunds are not available to customers who start courses and subsequently choose not to continue.
	Courses are valid for one year, it is possible to re-activate your course if you do not complete within this time for a nominal fee of £25.
	Customers are reminded that watersports participation involves an element of risk.  Insurance against personal injury, accident or loss whilst undertaking a course or hiring any equipment is the responsibility of the client. The Lake owners and operators will accept no liability for such injury, accident, damage or loss excepting liability for death or personal injury resulting from negligence attributable to, and fault of, the Lake owners and or operators.
	Every precaution is taken to ensure the hygiene of our school and hire wetsuits, however, customers with known skin complaints which may be contagious are requested to contact the Centre in advance of their course.  Wetsuits are available for purchase from the Centre at a discount for all those attending a course.
	Clients should be in good health and be confident in the water.
	A medical declaration is required for adults. A parental consent and medical declaration is required for all junior activities.

Booking can be completed over the phone (01628 638860). We accept all major credit cards (except American Express) and debit card payments, alternatively it is possible to pay by cash at the Centre. Cheques are also acceptable, made payable to “Bray Lake Ltd”. Bookings are only confirmed on receipt of a deposit.

Discounts

There are a number of discounts available on courses. Only ONE discount will apply.

	10% discount on all shop purchases available to Club Members.
	10% discount on select shop purchases available to customers on Fast Track courses.
	10% discount on Junior Holiday courses for siblings providing one full paying child.
	15% discount on Junior Holiday courses for group bookings of 6 or more, on same course and dates, paying up-front.
	20% discount available to Club Members booking a course (except Fast & Turbo Track packages).
	25% discount on hire rates of under £25 for Club Members.
	40% discount on hire rates of £25 or over for Club Members.